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Customer Survey

Please take a few minutes to help us understand your needs better. The data collected will be carefully considered as we make improvements to our products and services.

To thank you for your participation, we would like to offer you a 10% discount voucher on your next purchase with us. Once you have completed the survey your offer will automatically be added to your next order.


 
 

 

 



 

1. Please indicate your scientific discipline.

Biochemistry Biotechnology  Cell biology  Endocrinology
Genetics   Genomics   Microbiology Molecular biology
Neuroscience Pharmacology   Pathology  Other


2. How often do you buy the following molecular biology products per semester and how much do you spend (GBP) on average?

Enzymes:
times, spending for semester
Nucleotides:
times, spending for semester
Ladders:
times, spending for semester

3. Which format(s) of PCR reagents do you/your laboratory prefer to purchase:

 individual reagents kits  master mixes


4. For which applications do you/your laboratory currently use DNA amplification?
in vitro labeling Cloning PCR products   Expression profiling
 Cycle sequencing  In-situ PCR     RT-PCR
Site-directed mutagenesis DNA/cDNA amp/microarray  Quanititive PCR
Quantitive RT-PCR Presence of sequence Microdeletion screening
 Allele discrimination SNP genotyping Multiplex PCR
 Genetic mapping   GMO detection Others:  


5. Which of the following amplification is you/your laboratory currently using or have plans to use in the future? (Please check all that apply)

 Standard PCR Cycle sequencing High fidelity PCR Hot-start PCR
 Long PCR Multiplex PCR    Quantitive PCR Real Time PCR
 Quantitive RT-PCR RNA/RT-PCR/RNA-cDNA RT-PCR two-step  RT-PCR one-step
Other:    

6. Please choose the 3 major supplier you/your laboratory currently use for PCR enzymes and nucleotides and how did you find out about them

 
 
 








 








 








 
 7. Please rate the importance of each of the following factors when purchasing a product on a scale from 1 (not important) to 5 (most important)

Quality 1 2
 3
 4
 5
Price 1 2
 3
 4
 5
Service 1 2
 3
 4
 5
Product Range 1 2
 3
 4
 5


8. Finally, any comment that you would like to let us know:






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